Sage at 20: A Care Manager’s Perspective

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Sage at 20: A Care Manager’s Perspective

“Thank you”. A very simple yet powerful phrase. As I reflect on Sage Care Management celebrating it’s twentieth year of service, “thank you” is top of mind.

As an aging life care manager, I have the privilege of serving vulnerable adults and their families. Oftentimes I meet my clients during the most difficult stage of their life and, together, we navigate this rocky road. I get to experience both the fragility and strength of humanity, both the highs and lows of life–how humbling it is to talk a family through a crisis, advocate for someone with no voice and hold a hand that is dying. There are some days that I come home with the weight of the world on my shoulders. Life is hard and messy, the answers not always clear. On these days I pull out a pile of letters that I have kept in my desk for the past decade, each one from a family member of a client I have served. The common thread of each letter: thank you. Thank you for being there, for caring, for advocating, for guiding. Thank you for your professionalism, your calm reassurance, your expertise. Thank you for bringing our family together, for being a shoulder to cry on, a compass. I know that my colleagues have their own stack of letters.     

So here is my “thank you” to Sage Care Management: Byron and my wonderful colleagues. Thank you for providing a safe place for me to grow professionally and personally. Our team is the most gracious, supportive and collaborative group that I have ever worked with. I am honored to be a part of such an ethical, loving and truly outstanding team. You have cried with me and celebrated with me. You helped me welcome my babies into the world and created a work environment that allows me to put my family first. You have nurtured my compassion, encouraged healthy boundaries and given me permission to learn from my mistakes. Here’s to many more years of serving alongside each other.


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